Master bathroom of a Pacific Heights residence at dusk, stone bathtub filling with water before a window over San Francisco Bay

San Francisco · Est. 1998

We build the plumbing, then we look after it.

Concierge plumbing and construction for San Francisco, Atherton, and the Peninsula. Twenty licensed plumbers, family owned since 1998, working alongside the architects and general contractors who build here.

Our Position

Family owned, and the founder is still on the job.

Since 1998 we have worked behind the doors of Pacific Heights, Atherton, and Belvedere: new construction, whole-home remodels, and the upkeep in the years between them.

Twenty craftsmen, the European fixture houses when the work calls for them, and the same faces going back to the same addresses year after year. We build the water system, and then we stay with it for as long as you will have us.

Nigel Mulgrew, Founder

28
Years in the Bay
20
Licensed Plumbers
5.0
Google, 223 Reviews
#746000
CSLB Licensed, Bonded, Insured

The Practice

What people hire us for.

Kitchen with a brass bridge faucet over a marble island
I.

Construction

Ground-up estates and whole-home remodels, alongside the high-end architects and general contractors building the Peninsula. We set the underground and the rough-in, then come back for the fixtures.

The build side
Rain shower with book-matched marble walls and brass fixtures
II.

Private Service

Repairs, replacements, and upgrades in rooms that are already finished: fixture work, leak detection, water heaters, gas and sewer, and no chemical drain cleaner anywhere near hundred-year-old cast iron. When something bursts, same-day appointments are available.

The service side
Water pouring from a brass tub filler into a black granite basin
III.

The Membership

Your home’s entire water system documented, planned, stocked, and maintained on a private annual calendar. You schedule the date. We handle everything else.

The signature program

Exclusive · by Nigel Mulgrew Plumbing

Your home, off your mind.

Membership is the maintenance done before anything fails. We document every fixture, valve, filter and boiler in the home, then we get ahead of all of it, every year, on a schedule built for your home alone.

Mechanical room with a polished copper manifold and tankless water heaters
01

The Audit

Our craftsmen walk your home top to bottom and document every fixture, appliance, and line: model, finish, filter, and service history.

02

The Plan

An annual maintenance calendar built for your home alone: boiler service, valve renewal, filter changes, sewer and seismic checks.

03

The Shelf

Parts on file for your key fixtures: filters, cartridges, and fittings, pre-staged by our warehouse team before you need them.

04

One Visit

Something breaks, you make one call. We already know what is installed, so the part comes out with us rather than being ordered after somebody has been to look at it.

  • Priority scheduling, ahead of the general calendar
  • A member discount on service pricing, set by your tier
  • A dedicated technician who knows your home
  • Annual whole-home walkthrough and written report
  • A two-year workmanship warranty on Exclusive membership
  • Reminders that come from our office, not from your calendar

Joining

It begins with someone walking your home.

A comprehensive audit of the fixtures, the mechanical rooms, the shut-offs and the filtration, booked within thirty days of joining. Exclusive was designed for homeowners, property managers and general contractors alike, and all three start the same way.

Apply for Membership
Modern home at blue hour with an infinity-edge water feature

The Standard

The most beautiful work in the home is the work you never see.

Behind the stone and the millwork of a great home runs copper, brass, and solder that has to hold for decades with nobody looking at it. Set a concealed valve a quarter inch too deep and the trim will not seat, and the correction is behind finished tile. That is the part of the trade we have spent our time on.

It is why the Peninsula’s high-end general contractors have kept our number for twenty-eight years.

Confidentiality

Discretion, in writing.

A crew is inside your home for days at a time, and they see everything in it. Our technicians are background-checked and under employee NDA, an NDA for your property is available on any project, on request, and what the crew sees inside stays inside.

Employee NDAsBackground-checked crewsProperty NDAs on request

The Crew

Nobody has to ask where your shut-off is.

We send the same craftsmen back to the same homes, so by the second visit yours is familiar: the valve, the fixtures, what is behind the plaster. One of the reviews on this site is titled, in the client’s own words, “10+ Year Customer”.

Nigel Mulgrew
Founder & CEO
Andrew Rowland
General Manager
Colly Mulgrew
Construction & Install Manager
Miki Hensley
Office Manager
Elder Perez
Project Manager
Johan Garfias
Estimator

Twenty-two testimonials

Every word is theirs.

Professional, kind, and excellent job. Nigel Mulgrew Plumbing replaced my old 100-gallon hot water heater with a high-efficiency tankless one.
Constance F.
I would highly recommend working with Nigel Mulgrew Plumbing, they are a high-quality team that will make your life easier.
Bill C.
Wonderful plumbing company! Nigel Mulgrew Plumbing is a wonderful company whose service and customer service are some of the best I’ve experienced.
Robert B.

Begin

Tell us about the home. We’ll take it from here.

A consultation for your build, your remodel, or a place in the Membership. If it’s an emergency, call us now.

Give us one and we will send a copy of this request.

Street and city, or the neighborhood if you would rather.

The build, the remodel, or the property you would like us to look after.

Photos or video (optional)

Drag photos or a short video here, or choose them from your device.

Up to 10 files. Photos to 25 MB each, video to 200 MB. A picture of the actual leak saves everyone a visit.

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